Retail
Elevating the Customer Experience.
Retail
Elevating the Customer Experience.
Retail Communication Solutions
We are proud to provide customized communication solutions that meet the needs of today’s retail businesses. Our portfolio includes:
- On-Site or Hosted Voice Solutions
- Mobility Solutions
- Automated Attendant, Voice Mail, Call Routing, Call Recording Applications, On Hold Messaging and more.
Customer Focused Tools
We understand that today’s consumers are digitally savvy and todays buyers want to communicate on their own terms. Some buyers want to communicate by chat, some by text, others by voice.
Today’s retailers are more focused than ever on Improving the customer experience as it relates to customer service calls. With the right tools in place, you can reduce abandoned calls and provide exceptional customer experience. Satisfied customers result in positive online reviews and repeat business.
Let Crosspoint Network Solutions help you deploy custom communication solutions for your retail storefront or online business that includes flexible collaboration applications, intelligent call routing, mobility solutions, and on-hold messaging.
Delivering Exceptional Customer Experiences
- Unified Communications: Enhance customer service by incorporating unified communication and collaboration applications that include advanced call handling and routing.
- Mobility: Allow your sales people to be mobile to provide better service.
- On Hold Messaging: Educate and inform your existing customers and prospective buyers when they contact your business to reduce abandoned calls.
Let's Get Started
We look forward to providing you with the clearest, most reliable communication service. Call us today at (661) 294-9170 or click below.