Healthcare

Good Communication is the heartbeat of the Healthcare Industry.

Healthcare

Good Communication is the heartbeat of the Healthcare Industry.

If you’re responsible for telecommunication systems and services at a hospital, medical office or senior care facility you need a partner that understands the industry. Crosspoint Network Solutions has a strong track record, can relate to your operational requirements and delivers class-leading technology and support.

Enable Real-Time Communications

Hospitals are businesses that never close and the requirements for real-time communication and information leads to saving lives and making timely decisions that affect the quality of patient care.

We are proud to provide hospitals with the technology to enable real-time communication:

  • Cloud-ready and on-premises voice solutions.
  • Contact center call handling, monitoring and reporting.
  • Mobile and outbound notifications.

Enhance the Patient Experience

Timely communication and collaboration solutions are essential for improving on-site efficiencies, ‘patient experience’ and the overall quality of patient care.

Let Crosspoint Network Solutions help enable your staff to work more efficiently both on-site and off by leveraging technologies such as:

  • Automated Appointment Reminders: Communicate with patients and caregivers by Voice, Text and Email.
  • Call Recording and Voice Documentation: Capture and document phone conversations to insure Health Insurance Portability and Accountability Act (HIPAA) Compliance.
  • Video Conferencing: Allow face-to-face interaction with medical experts and patients (Telemedicine) via video.

Protect Your Medical Facility

The right communication and collaboration solutions can help hospitals, medical offices and care centers provide high quality patient and resident care in a cost-effective manner. By leveraging an advanced communications system that includes robust features (i.e. Auto Attendant, Automatic Call Distribution, Mobility Solutions, Overhead Paging, Text-Based Alerts, Voicemail and more), your staff will spend more time with their patients or residents and less time dealing with legacy technology issues and paper driven processes.

If you are looking to ensure business continuity, provide a safe environment, control costs, increase patient care quality, earn the complete satisfaction of your patients and residents as well as improve communications within your facility, we can help. Contact us today to start the conversation.

Let's Get Started

We look forward to providing you with the clearest, most reliable communication service. Call us today at (661) 294-9170 or click below.